We all have stories about first impressions and problem solving, here’s one of mine that combines them both. ****** I saw the road barriers … and promptly dismissed them. Nawwwww … this isn’t the parade route. If it is I’m sure we can pop out from the other side. So I parked the rental car … Continue reading »
Posted in August 2011 …
Elusive name reveals teaching opportunity
I could not for all my efforts remember how to pronounce her name on the first day of the LIAT Account Sales Manager Development Workshop. Her name card looked like it was spelled “Smevonne,” yet everyone kept referring to her as “Chev on ee.” The H and M difference wrecked havoc in my mind and … Continue reading »
